Cathleen D. Phelps | Client Service Associate
Cathleen joined Monument’s Client Service Team at the start of 2015, eager to help support our clients. Cathleen primarily works with Cecelia Gilliam and Jessica Gibbs on client questions and transactions, manages Monument’s meeting schedule, and assists with the client on-boarding process.
You can go to Cathleen with:
■ Questions about your accounts or statements
■ To schedule a meeting with the Monument Team
■ To access funds, transfer cash or wire money
A native of the D.C. metro area, Cathleen graduated from the University of Virginia with a B.S. in Commerce with concentrations in MIS and Marketing. Her professional life experience includes process and change management consulting at Accenture, heading up the Northern Virginia Fine Arts Association, and extensive volunteer work with Alexandria nonprofits and with her children’s schools. When Cathleen is not at work, she enjoys traveling with her husband and three children, running, Crossfit, knitting, playing piano, and walking her sweet lab, Charlie.