Cecelia M. Gilliam | Business Operations Associate
Cecelia started as Monument’s Bookkeeper during the summer of 2013 and joined the Client Services Team as Business Operations Associate in early 2014. In her client service role, Cecelia answers all sorts of account inquiries, as she helps to monitor client accounts on a day-to-day basis.
When you call into our office, Cecelia can help by:
■ Answering questions about your statements
■ Checking your account balances and details
■ Accessing funds, transferring cash or wiring money
Born and raised in the Washington, D.C. area, Cecelia received her Bachelors of Science from Immaculata College. Since college, she has worked in the restaurant industry as a manager, the healthcare industry as business manager, and the home improvements industry as the controller. When asked if she’d be interested in the job at Monument, she replied, “I would love to learn all about this industry!” Cecelia spends her free time with her husband and three sons doing all sorts of outdoor activities. When at home, she enjoys gardening and is always up for a good cooking challenge.