Cecelia M. Gilliam
Business Operations Associate


Business Operations Associate, Cecelia Gilliam
“The road to success is filled with many trials, we have the perseverance, determination, the team, the ability, the traditions and most of all the spirit to be champions.”Unknown

Cecelia started as Monument’s Bookkeeper during the summer of 2013 and joined the Client Services Team as Business Operations Associate in early 2014. In her client service role, Cecelia answers all sorts of account inquiries, as she helps to monitor client accounts on a day-to-day basis.

When you call into our office, Cecelia can help by:

Answering questions about your statements
Checking your account balances and details
Accessing funds, transferring cash or wiring money

Born and raised in the Washington, D.C. area, Cecelia received her Bachelors of Science from Immaculata College. Since college, she has worked in the restaurant industry as a manager, the healthcare industry as business manager, and the home improvements industry as the controller. When asked if she’d be interested in the job at Monument, she replied, “I would love to learn all about this industry!” Cecelia spends her free time with her husband and three sons doing all sorts of outdoor activities. When at home, she enjoys gardening and is always up for a good cooking challenge.


Read More About The Monument Team